The neighbour who fixes it, and finally makes it make sense.
Wonky Wi-Fi, a new phone you can't get into, pop-ups that won't quit. I come to your door, sort it out, and explain it in plain words, so next time it's no big deal.
no rushing, no talking down
Two kinds of "can you take a look at this?"
The stuff that piles up at home.
A laptop that's crawling, photos you're scared of losing, a video doorbell still in its box, a smart TV with a mind of its own. Whatever's piling up, I'll untangle it and leave you a cheat-sheet.
See home helpKeep the shop running.
Wi-Fi that reaches the back room, email that behaves, a printer and card reader that just work. Dependable help for the cafés, clinics and studios of the east end.
See business helpThree steps. No mystery, no meter running.
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Tell me what's up
Call or text and describe it however you can, "the internet thing is red" is a perfectly good start.
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I come to you
Usually the same week, at a time that suits you. Flat visit price agreed before I ring the bell.
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Fixed, and it sticks
I show you what went wrong and how to handle it next time, then leave written notes you can keep.
that last bit is the whole point
If it has a plug or a password, I can probably help.
Wi-Fi & internet
Dead zones, drop-outs, slow speeds and shiny new routers made friendly.
Phones & tablets
New-phone setup, moving your photos and contacts, apps that make sense.
Computers & printers
Tune-ups for tired laptops, repairs, and printers that finally connect.
TVs & streaming
Netflix, the right cable, one remote instead of four. Sorted.
Email & scams
Locked out, hacked, or unsure about a suspicious message? Bring it to me.
Backups & photos
A safety net for your files and memories, so a dead device isn't a disaster.
"He set up Mum's iPad and she actually uses it now, video-calls the grandkids every Sunday. No jargon, no rush, and he wrote everything down."
The three things everyone asks first.
Who can help my parents with their computer in East Toronto?
That's me. I'm Joey, the whole of Joey Knows Tech, and I make patient house calls for seniors and their families across Leslieville, Riverdale, the Beaches, the Danforth and East York, usually within the same week. Call or text (647) 765-5215 and we'll set it up.
How much does a visit cost?
A house call is one flat price, agreed before I arrive. No hourly meter, no surprise fees, and if the first visit doesn't help you, you don't pay.
Do you help small businesses too?
Yes. Joey Knows Tech looks after the cafés, clinics and studios of the east end: Wi-Fi, point-of-sale, email, printers, backups, and honest second opinions before you sign with a vendor.
Something not working? Let's have a look.
Call or text and tell me what's going on. If the first visit doesn't help you, it's on me.