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Joey Knows Tech
For your home

Your home tech, set up for you. Explained at your pace.

Enjoy your new phone, get comfortable with your computer, or bring your TV and smart devices together. I come to your home in Leslieville or East Toronto, take care of the setup, and make time to teach you. You can book a lesson all on its own, too.

Setup and teaching

A visit built around what you want to do.

One-to-one tech lessons

Learn on your own devices.

Photos, video calls, email, everyday apps or getting comfortable with a new computer. Bring your questions and we'll practise together, one step at a time. You set the pace and keep the notes.

Arrange a lesson
Setup with a walkthrough

Ready to use, and ready for you.

I connect your devices, work through updates and settings, and test the things you actually use. Then we go through it together, so you know how to use what you've paid for.

Plan your setup

Booking for a parent? I arrange the visit with them and keep you in the loop. See tech help for your parents.

Around your home

Make the things you use work together.

New devices & printers

Phones, tablets and computers set up with your photos, contacts and email. Printers connected and tested, too.

Wi-Fi where you need it

Router and mesh setup, coverage checked around your home, and your devices connected to the right network.

TVs, soundbars & streaming

Picture, sound, streaming apps and remotes configured together, with a walkthrough of how to watch what you enjoy.

Smart home setup

Connect doorbells, speakers, thermostats and plugs to your network. Learn the apps, settings and everyday controls.

Photos & backups

Organise your pictures, set up backups, and practise finding and sharing the memories that matter to you.

Passwords & safer habits

Get comfortable with stronger passwords, account recovery and recognising suspicious emails and calls.

What a visit is like

Time for the setup and the questions.

  1. We plan the visit

    Tell me what you'd like set up or taught. We agree on the priorities and a fixed price before I arrive.

  2. We do it together

    I handle the setup and testing, then you try it yourself. For a lesson, we work through the skills you want to practise.

  3. You get the notes

    Plain-language written steps, so you can do it yourself next time, or ring me, no bother.

Good to know

Questions people usually ask.

How much does a visit cost?

We agree on a flat price for your setup or lesson before I arrive. It includes time for a walkthrough and written notes. Tell me your list when booking so we can plan what to cover. If I can't help on a first visit, you don't pay.

Can I book regular lessons?

Yes. Start with one session or arrange follow-up lessons to build on what you've learned. We choose the topics together and agree on each visit in advance. There's no subscription required.

I'm not very good with technology. Is that okay?

More than okay, it's most of what I do. There are no silly questions and I never talk down to anyone. Go at whatever pace feels comfortable.

Do you come to me, or do I bring things to you?

I come to you. Setup and lessons make more sense with your own Wi-Fi, TV and desk, where you use them every day. House calls across Leslieville and the east end.

Can you still help if something isn't working?

Yes. I troubleshoot connection problems, slow computers, printers and account access. Tell me what's happening before booking. If it needs a specialist hardware repair, I'll explain that before we plan the work.

Can you help my parents if I live out of town?

Yes, that's one of my most common calls, and there's a whole page on it: booking tech help for a parent. You and I sort out the details by phone or email, I visit them at home anywhere in Leslieville, Greektown, downtown Toronto, Rosedale, Leaside, plus Riverdale, the Beaches and the rest of the east end, and you get a plain-language summary afterwards.

How soon can you come?

Usually the same week, often within a day or two. For anything urgent, locked out, hacked, scammed, call and I'll do my best to get there fast.

Ready when you are

Tell me what you'd like set up or taught.

(647) 765-5215