Your own IT person. Without hiring a whole department.
A small team still needs email, Wi-Fi, computers and payment systems to work together. I help owner-run shops, offices and studios in East Toronto set them up, train the people using them, and keep them in good order. One person who knows your setup, for a project or ongoing care.
Someone who sees how it all fits together.
Wi-Fi & networking
Coverage across your workplace, a separate guest network, and connections checked where your team works.
Email & shared files
Google Workspace or Microsoft 365: email, calendars and files set up with the access your team needs.
Payments & printers
Card readers, receipt printers, label makers and tablets connected and tested as part of your daily workflow.
Staff training
Practical walkthroughs of email, shared files and everyday software, with written steps for your team.
Backups & security
Backups configured and tested, accounts reviewed, and staff shown what to watch for in suspicious messages.
New hires, devices & moves
Workstations, accounts and software ready for a new starter or location, with the setup documented.
Start with a project. Keep me involved as needed.
We agree on the scope, price and handover before work starts. Ongoing care is optional, with the included work clearly defined. Already have a proposal? Get an independent second opinion before committing.
Get the everyday essentials working.
A new workstation, unreliable Wi-Fi, a printer or card reader that will not connect. Tell me what needs doing and I will scope the visit, including testing and a staff walkthrough. If something is down, call for availability.
Plan a visitKeep someone familiar with your setup.
Monthly checks, backup testing and updates, with a clear record of what needs attention. $150 to $400 a month, depending on how much you run. We agree on what is included; extra projects are scoped separately.
Ask about plansGoogle Workspace or Microsoft 365, moved in cleanly.
Setup or migration for your team: email, calendars and shared files, with access checked and staff shown how to use the new setup. $2,500 to $7,500 flat, depending on the size of your shop. Second opinions are available before you choose a provider.
Ask about thisGet found, and look like you mean it.
A simple, fast website, your Google Business Profile set up properly, and the basics done right so customers can find you and call you. $1,500 to $3,000 flat, agreed before we start.
Ask about thisAnything bigger than these, a custom app, a real software build, is work I do through my studio practice. If your problem is that size, I'll tell you straight instead of squeezing it into a package.
Four things you can hold me to.
If the first visit doesn't help, you don't pay
That's the guarantee. If I can't move your problem forward on the first visit, it costs you nothing.
Flat prices, agreed up front
Every job has an agreed scope and price. Setup, testing and the handover are part of the work we plan together.
Written notes, in plain English
After every job you get notes on what changed, why, and what to watch for. Yours to keep, whoever you hire next.
A real local number, answered by me
Call or text (647) 765-5215 and you get Joey, not a queue or a call centre.
Questions owners usually ask.
Do you charge a call-out fee?
You'll always know the cost before I start, a clear visit rate or a fixed quote for the job. No surprise line-items, ever.
Can you work around our opening hours?
Yes. We can schedule bigger changes before opening or after closing and plan for any downtime before work starts.
Can you give a second opinion on a quote we've received?
Yes. Independent second opinions and vendor selection are a big part of what I do: what's essential, what's optional, and what can wait, in plain language. I don't resell hardware or vendor support contracts, so the advice is about what fits your business.
We're tiny, are we too small for you?
One-person studios to ten-person shops are exactly who I help. You can book a single job, arrange staff training, or choose ongoing care as your needs grow.
Give your team someone to call.
Tell me what you use, how many people need it, and what you want working better. We will plan the right amount of help for your business.